FirstLink
Civic and Social OrganizationsNorth Dakota, United States51-200 Employees
FirstLink is a 24/7 confidential service that offers listening support, referrals to resources, and crisis intervention across North Dakota and parts of Minnesota. It operates the 211 helpline and the National Suicide Prevention Lifeline, and communicates via a text line, providing access to confidential help by dialing 2-1-1 or texting a ZIP code to 898-211. Serving a broad audience, the organization aims to assist individuals in navigating mental health and social support resources, addressing immediate crises and connecting people with relevant assistance. Based in Fargo, North Dakota, FirstLink operates within the civic and social organizations sector and collaborates with regional partners to extend its reach and impact. Recent developments include partnerships with state health authorities and other organizations to support resource hotlines and reduce stigma around suicide, reflecting its role in coordinating crisis and informational services across the service area.