Insights

Reputable Market Presence First Utility is a well-established challenger energy provider serving approximately 825,000 homes, which indicates a significant consumer base that values competitive pricing and innovative service offerings. Its recognition as a growing business of the year further underscores its market credibility and growth trajectory, presenting opportunities for partnership or expansion in related utility sectors.

Strong Parent Support As a wholly owned subsidiary of Shell, First Utility benefits from the backing of a global energy giant. This association provides potential avenues for leveraging Shell's extensive resources and brand recognition to introduce new products or technologies to a broad customer base, especially in renewable and smart home energy solutions.

Technology-Driven Offerings The company employs a modern tech stack including advanced analytics, tracking, and smart meter operations, demonstrating a focus on digital engagement and energy efficiency. Sales opportunities may include offering advanced IoT or smart home integration services, capitalizing on its existing technological infrastructure.

Market Expansion Potential With Shell’s strategic focus on turning Britain into a renewable energy hub, First Utility is positioned to expand into sustainable energy offerings. This creates prospects for selling eco-friendly energy solutions, green tech integrations, and related consulting services to consumers and corporate clients aligned with environmental goals.

Customer Management Opportunities Given its use of comprehensive customer management and billing solutions provided by MaxBill, there is potential to enhance or streamline operations for similar companies in the utility or telecom sectors. Sales prospects include offering advanced billing systems, customer engagement platforms, or cross-sector service bundling to other utility providers looking to optimize customer experience.

First Utility Tech Stack

First Utility uses 8 technology products and services including Criteo, Google Conversion Tracking, Facebook Pixel, and more. Explore First Utility's tech stack below.

  • Criteo
    Advertising
  • Google Conversion Tracking
    Advertising Networks
  • Facebook Pixel
    Analytics
  • Webpack
    Development
  • jQuery
    Javascript Libraries
  • Modernizr
    Javascript Libraries
  • New Relic
    Real User Monitoring
  • Yii
    Web Frameworks

Media & News

First Utility's Email Address Formats

First Utility uses at least 1 format(s):
First Utility Email FormatsExamplePercentage
First.Last@first-utility.comJohn.Doe@first-utility.com
95%
First.Middle@first-utility.comJohn.Michael@first-utility.com
3%
FLast@first-utility.comJDoe@first-utility.com
1%
First@first-utility.comJohn@first-utility.com
1%

Frequently Asked Questions

What is First Utility's phone number?

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You can contact First Utility's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is First Utility's official website and social media links?

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First Utility's official website is first-utility.com and has social profiles on LinkedIn.

What is First Utility's NAICS code?

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First Utility's NAICS code is 22 - Utilities.

How many employees does First Utility have currently?

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As of January 2026, First Utility has approximately 123 employees across 3 continents, including EuropeNorth AmericaAsia. Key team members include Data Flow Manager: S. W.Resourcing Lead: B. T.General Manager: D. M.. Explore First Utility's employee directory with LeadIQ.

What industry does First Utility belong to?

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First Utility operates in the Utilities industry.

What technology does First Utility use?

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First Utility's tech stack includes CriteoGoogle Conversion TrackingFacebook PixelWebpackjQueryModernizrNew RelicYii.

What is First Utility's email format?

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First Utility's email format typically follows the pattern of First.Last@first-utility.com. Find more First Utility email formats with LeadIQ.

First Utility

UtilitiesEngland, United Kingdom51-200 Employees

First Utility Group is a challenger energy and broadband provider, operating as a wholly owned subsidiary group of the Shell Petroleum Company Limited (Shell). Currently serving approximately 825,000 homes, the company launched in 2008 to provide an alternative to the incumbent energy providers with lower-priced energy, great customer service and innovative technology. Over the last ten years it has also helped customers waste less energy through the use of innovative technology that gives insight into individual usage and greater control.

Here at First Utility we aim to provide a fresh approach to multi-utilities. Our goals are simple. We want to make the running of your home (managing energy, broadband and home-services) straightforward, painless and great value for money, for everyone.

Section iconCompany Overview

Phone number
NAICS Code
22 - Utilities
Employees
51-200

Section iconFunding & Financials

  • $500M$1B

    First Utility's revenue is estimated to be in the range of $500M$1B

Section iconFunding & Financials

  • $500M$1B

    First Utility's revenue is estimated to be in the range of $500M$1B

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