First Telecommunications
TelecommunicationsMichigan, United States11-50 Employees
First Telecommunications is a locally owned provider in the telecommunications sector, founded in 1981 by Donald and Mark McKersie as a family-operated business. Based in Grand Rapids, Michigan, the company focuses on design, installation, and maintenance of voice and data communications systems, drawing on decades of hands-on experience. Its corporate headquarters function as a regional hub, housing repair parts, a room for live demonstrations of its products, and a dispatch center for technicians who are trained by manufacturers. To support a broader Western Michigan market, First Telecommunications expanded with service centers in Kalamazoo in 1989 and Lansing in 1995, serving customers in Kalamazoo, Battle Creek, South West Michigan, and the Lansing/Jackson/Central Michigan corridors. The organization emphasizes skilled personnel and responsive service to address the communication needs of its local client base.