Insights

Market Position Target mid-size to enterprise insurers seeking scalable FNOL/FNOI intake with 24/7 coverage and CAT response resources, leveraging First Call Claims Solutions’ 25+ years in the space to bolster service levels and speed to first notice.

Operational Flexibility Promote flexible service models (24/7 availability, after-hours support, overflow handling) as a differentiator for carriers dealing with high claim volumes, surge periods, or geographic coverage gaps.

Digital Enablement Leverage the tech stack to position as a modern, trained intake partner; emphasize seamless integration options with clients’ HRIS and CRM ecosystems to streamline claims data entry and processing.

Scale & Resilience Highlight dedicated catastrophe response resources and proven nationwide coverage to appeal to insurers with catastrophe risk exposure or multi-region operations seeking reliable ramp capacity.

Financial & Growth Fit With substantial revenue footprint and growing client base, present First Call Claims Solutions as a cost-effective outsourcing option to reduce FNOL cycle times, improve CSAT, and support growth without large payroll expansions.

First Call Claims Solutions Tech Stack

First Call Claims Solutions uses 8 technology products and services including iCIMS, Squarespace, WordPress, and more. Explore First Call Claims Solutions's tech stack below.

iCIMS
Applicant Tracking Systems
Squarespace
Content Management System
WordPress
Content Management System
jQuery
Javascript Libraries
parallax.js
Javascript Libraries
Microsoft Word
Office Suites
WP Engine
Platform As A Service
Piwik PRO Core
Web Analytics

Media & News

First Call Claims Solutions's Email Address Formats

First Call Claims Solutions uses at least 5 email formats:

First Call Claims Solutions Email Formats	Example	Percentage
First.Last@qrm-llc.com	John.Doe@qrm-llc.com	100%
First.Last@qrm-inc.com	John.Doe@qrm-inc.com	63%
FirstL@qrm-inc.com	JohnD@qrm-inc.com	30%
Last@qrm-inc.com	Doe@qrm-inc.com	5%
FirstLast@qrm-inc.com	JohnDoe@qrm-inc.com	2%

Frequently Asked Questions

What is First Call Claims Solutions's stock symbol?

First Call Claims Solutions is a publicly traded company; the company's stock symbol is QRMI.

What is First Call Claims Solutions's official website and social media links?

First Call Claims Solutions's official website is firstcallclaimssolutions.com and has social profiles on LinkedIn.

How much revenue does First Call Claims Solutions generate?

As of October 2026, First Call Claims Solutions's annual revenue is estimated to be $250M - $500M.

What is First Call Claims Solutions's NAICS code?

First Call Claims Solutions's NAICS code is 524 - Insurance Carriers and Related Activities.

How many employees does First Call Claims Solutions have currently?

As of October 2026, First Call Claims Solutions has approximately 167 employees across 4 continents, including North America, Africa and Asia. Key team members include Vice President Of Human Resources: K. E., Contractor Manager: A. P. and Business Development Manager: P. S. Explore First Call Claims Solutions's employee directory with LeadIQ.

What industry does First Call Claims Solutions belong to?

First Call Claims Solutions operates in the Insurance industry.

What technology does First Call Claims Solutions use?

First Call Claims Solutions's tech stack includes iCIMS, Squarespace, WordPress, jQuery, parallax.js, Microsoft Word, WP Engine and Piwik PRO Core.

What is First Call Claims Solutions's email format?

First Call Claims Solutions's email format typically follows the pattern of First.Last@qrm-llc.com. Find more First Call Claims Solutions email formats with LeadIQ.

When was First Call Claims Solutions founded?

First Call Claims Solutions was founded in 1999.

First Call Claims Solutions

Q: How many employees does First Call Claims Solutions have currently?

First Call Claims Solutions has approximately 167 employees.

Q: What technology does First Call Claims Solutions use?

First Call Claims Solutions's tech stack includes WordPress, Google Fonts API, Piwik PRO Core, Priority Hints, Microsoft Excel.

Q: What is First Call Claims Solutions's NAICS code?

First Call Claims Solutions's NAICS code is 524 (Insurance Carriers and Related Activities).

InsuranceTennessee, United States51-200 Employees

First Call Claims Solutions, a Quality Resource Management, LLC (QRM) company, is an inbound call center with more than 25 years of experience serving more than 1,000 organizations nationwide. It specializes in processing First Notice of Loss and First Notice of Incident claims across all lines of business. The firm offers flexible service models designed to meet client needs, including 24/7 availability, after-hours support, overflow handling, dedicated catastrophe response resources, and accurate data entry. The company is based in White House, Tennessee.

In the insurance industry, it provides claims intake services with an emphasis on reliable, accurate data handling and efficient processing. Its nationwide client base and long-standing track record reflect its role as a dependable partner for FNOL and FNOI processing.