Insights

Caregiver ROI Family First offers a quantified value proposition with an average annual savings per engaged employee of $17,300 and a 2.8:1 ROI, presenting a compelling upsell to mid-market employers seeking measurable cost containment and productivity gains.

Expandability Beyond small businesses, Family First can scale Digital Access solutions for organizations with up to 1,000 employees, enabling cross-sell opportunities to a broader SMB market and larger workforces.

Strategic Partnerships Recent collaborations with MetLife Legal Plans and GoodTrust indicate a path to joint offerings and bundled solutions, suggesting co-sell opportunities with benefits and estate planning providers.

Leadership Momentum New executive hires including Chief Commercial Officer and Chief Product and Technology Officer signal a focus on growth, productization, and go-to-market execution that can be leveraged in outreach to potential enterprise clients.

Care Subsidy Opportunity The launch of the Care Subsidy Program aligns with employer interest in backup caregiving support and subsidized care; it’s a topical hook for conversations with HR leaders seeking employee well-being and retention tools.

Similar companies to Family First

Family First Tech Stack

Family First uses 8 technology products and services including Microsoft Advertising, HubSpot Analytics, Linkedin Insight Tag, and more. Explore Family First's tech stack below.

Media & News

Family First's Email Address Formats

Family First uses at least 2 email formats:
Family First Email FormatsExamplePercentage
FLast@family-first.comJDoe@family-first.com
95%
First@family-first.comJohn@family-first.com
5%

Frequently Asked Questions

What is Family First's official website and social media links?

Minus sign iconPlus sign icon
Family First's official website is family-first.com and has social profiles on LinkedIn and Crunchbase.

How much revenue does Family First generate?

Minus sign iconPlus sign icon
As of October 2026, Family First's annual revenue is estimated to be $10M - $25M.

What is Family First's NAICS code?

Minus sign iconPlus sign icon
Family First's NAICS code is 62 - Health Care and Social Assistance.

How many employees does Family First have currently?

Minus sign iconPlus sign icon
As of October 2026, Family First has approximately 125 employees across 3 continents, including North America, Europe and Asia. Key team members include Founder: S., Owner And Psychotherapist: L. M. and Managing Member: P. A. Explore Family First's employee directory with LeadIQ.

What industry does Family First belong to?

Minus sign iconPlus sign icon
Family First operates in the Hospitals and Health Care industry.

What technology does Family First use?

Minus sign iconPlus sign icon
Family First's tech stack includes Microsoft Advertising, HubSpot Analytics, Linkedin Insight Tag, html5media, HubSpot Content Hub, Joomla, Salesforce and Cloudflare Bot Management.

What is Family First's email format?

Minus sign iconPlus sign icon
Family First's email format typically follows the pattern of FLast@family-first.com. Find more Family First email formats with LeadIQ.

How much funding has Family First raised to date?

Minus sign iconPlus sign icon
As of October 2026, Family First has raised $16M in funding. The last funding round occurred on Aug 20, 2023 for $11M.

When was Family First founded?

Minus sign iconPlus sign icon
Family First was founded in 2016.
Family First logo

Family First

Hospitals and Health CareMassachusetts, United States51-200 Employees

Family First operates in the hospitals and health care sector, focusing on helping employers manage caregiver-related costs. Its Caregiver Risk Index identifies high-risk caregivers across a client’s workforce and pairs those employees with Care Experts who intervene to prevent avoidable medical expenses. For small and midsize businesses with up to 1,000 employees, the company also offers Digital Access solutions—turnkey platforms that deliver caregiver support with minimal administrative effort.

Based in Boston, Massachusetts, the company targets employers seeking to mitigate caregiver-driven costs, particularly those with up to about 1,000 employees. Its published metrics include roughly $17,300 in total annual savings per engaged employee (with about $3,300 in medical costs and $14,000 from reduced absenteeism, leave, turnover, and higher productivity), a 2.8-to-1 ROI, and a 97 NPS score. In February 2026, MetLife Legal Plans announced a partnership with Family First to expand caregiver support offerings.

Section iconCompany Overview

NAICS Code
62 - Health Care and Social Assistance
Founded
2016
Employees
51-200

Section iconFunding & Financials

  • $16M

    Family First has raised a total of $16M of funding over 6 rounds. Their latest funding round was raised on Aug 20, 2023 in the amount of $11M as a Series A.

  • $10M - $25M

    Family First's revenue is estimated to be in the range of $10M - $25M

Ready to create more pipeline?

Get a demo and discover why thousands of SDR and Sales teams trust
LeadIQ to help them build pipeline confidently.

© LeadIQ, Inc. All rights reserved.