Facilitating Access to Coordinated Transportation (FACT)
Shuttles and Special Needs Transportation ServicesCalifornia, United States2-10 Employees
Facilitating Access to Coordinated Transportation (FACT) is a nonprofit organization based in Oceanside, California, established in 2005 to improve mobility for seniors, people with disabilities, veterans, and the income disadvantaged by coordinating transportation services and filling gaps in existing options. In San Diego County, FACT acts as a mobility manager, helping individuals find suitable transportation through in-person assistance, telephone referrals, and a web-based trip planner, with the aim of guiding users to the most appropriate mode of travel. When traditional options are unavailable or unaffordable, FACT offers RideFACT, a countywide dial-a-ride service for those with limited transportation choices, as well as on-demand wheelchair-accessible vehicle service through RideFACTNow and other contracted transportation arrangements. The organization functions within the shuttles and special needs transportation services sector, serving a diverse client base that includes seniors, people with disabilities, veterans, and low-income residents who encounter barriers to mobility. A recent development noted is the launch of RideFACTNOW in December 2025, reflecting FACT’s ongoing efforts to expand accessible transportation options in collaboration with regional agencies.