Strategic Partnerships Express Scripts has recently partnered with Kroger Health, expanding prescription medication and health service access, indicating a focus on collaborative growth and new market segments that present opportunities for ancillary service providers and healthcare technology vendors.

Regulatory Challenges The company faced FTC action related to anticompetitive rebating practices, highlighting potential regulatory risks and a need for solutions that promote compliance and transparency, which could be appealing to clients seeking to mitigate legal exposure.

Market Leadership Recognized as a top PBM in 2022 and competing in the biosimilars space with plans to add drugs like Humira, Express Scripts demonstrates strong market positioning and ongoing innovation opportunities for suppliers of pharmaceuticals, biosimilars, and formulary management solutions.

Innovative Programs The launch of copay assistance programs indicates an openness to client-friendly, cost-reduction initiatives, presenting sales opportunities in patient engagement platforms, medication adherence solutions, and cost management technologies.

Technological Engagement With a tech stack including Tableau, GitHub, and Webex, and a focus on digital tools for data management and communication, there is a clear avenue for technology providers offering analytics, cloud solutions, and collaboration tools to support their operational and engagement needs.