Insights

High-Value Client Base Expert Support serves prominent high-tech companies such as Adobe, Apple, Google, NVIDIA, and Sony, indicating strong credibility and open doors for targeted outreach to similar leading technology firms seeking specialized technical communication services.

Specialized Technical Expertise The company's focus on complex technical-to-technical communication positions it as a strategic partner for innovative tech companies needing precise and effective documentation, instructional design, and technical marketing support, highlighting potential upselling opportunities.

Recent Product Launch The release of The Ideal Documentation Suite for Software Developers suggests an opportunity to upsell related products or ongoing customization services to clients interested in enhancing their technical documentation processes.

Growing Revenue Potential With an estimated revenue bracket of 500 million to one billion dollars, Expert Support demonstrates significant market presence, suggesting a substantial opportunity to expand sales efforts into high-growth segments within the technology industry.

Technological Focus Utilizing modern web technologies like WordPress, Java, and JSON, the company displays a commitment to staying current with digital tools, enabling the sales team to position Expert Support as a tech-savvy partner capable of supporting innovative communication solutions.

Expert Support Tech Stack

Expert Support uses 8 technology products and services including WordPress, MySQL, OWL Carousel, and more. Explore Expert Support's tech stack below.

  • WordPress
    Content Management System
  • MySQL
    Database
  • OWL Carousel
    Javascript Libraries
  • jQuery
    Javascript Libraries
  • JSON
    Programming Languages
  • Java
    Programming Languages
  • Yoast SEO
    Search Engines
  • Astra
    Web Platform Extensions

Expert Support's Email Address Formats

Expert Support uses at least 2 format(s):
Expert Support Email FormatsExamplePercentage
First.Last@xs.comJohn.Doe@xs.com
51%
FLast@xs.comJDoe@xs.com
29%
First@xs.comJohn@xs.com
10%
First.MiddleLast@xs.comJohn.MichaelDoe@xs.com
3%
First.Last@xs.comJohn.Doe@xs.com
2%
First.Last@xs.comJohn.Doe@xs.com
3%
First.Last@xs.comJohn.Doe@xs.com
2%
FLast@expertsupport.comJDoe@expertsupport.com
60%
First@expertsupport.comJohn@expertsupport.com
40%

Frequently Asked Questions

Where is Expert Support's headquarters located?

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Expert Support's main headquarters is located at 745 Distel Dr, Suite 114 Los Altos, California 94022, US. The company has employees across 4 continents, including North AmericaAsiaEurope.

What is Expert Support's official website and social media links?

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Expert Support's official website is expertsupport.com and has social profiles on LinkedIn.

What is Expert Support's NAICS code?

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Expert Support's NAICS code is 56141 - Document Preparation Services.

How many employees does Expert Support have currently?

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As of December 2025, Expert Support has approximately 53 employees across 4 continents, including North AmericaAsiaEurope. Key team members include Chief Operating Officer: W. H.President: C. P.Director: C. W.. Explore Expert Support's employee directory with LeadIQ.

What industry does Expert Support belong to?

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Expert Support operates in the Writing and Editing industry.

What technology does Expert Support use?

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Expert Support's tech stack includes WordPressMySQLOWL CarouseljQueryJSONJavaYoast SEOAstra.

What is Expert Support's email format?

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Expert Support's email format typically follows the pattern of First.Last@xs.com. Find more Expert Support email formats with LeadIQ.

When was Expert Support founded?

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Expert Support was founded in 1990.

Expert Support

Writing and EditingUnited States51-200 Employees

Expert Support Inc. is a closely held, self-funded California corporation with headquarters in Los Altos, CA. We provide world-class technical communication services to high-tech software and hardware vendors.

We help high-tech software and hardware companies communicate effectively with their customers, and internally within their own organizations. We develop work products that each serve a business purpose. Our sweet spot is technical-to-technical communication on the complex end of the technology spectrum.

Our professional skills include technical writing, instructional design, technical sales and marketing support, technical publications management, business analysis, project management, and process management.

Client companies include Adobe, Apple, Google, NVIDIA, Yahoo!, Sony, and many start-ups.

Section iconCompany Overview

Headquarters
745 Distel Dr, Suite 114 Los Altos, California 94022, US
NAICS Code
56141 - Document Preparation Services
Founded
1990
Employees
51-200

Section iconFunding & Financials

  • $500M$1B

    Expert Support's revenue is estimated to be in the range of $500M$1B

Section iconFunding & Financials

  • $500M$1B

    Expert Support's revenue is estimated to be in the range of $500M$1B

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