Global CX Expertise Enov operates with a sizeable team across Paris, Lyon and Shanghai, helping brands tackle customer experience, offers, communication, and market challenges across B2C, B2B and B2B2C. This positions you as a partner for multinational customer insights programs, cross-border studies, and localized research to support global rollouts.

Sector Mastery The company serves diverse sectors such as retail, banking, mobility, telecom, automotive, health and beauty, luxury, consumer goods and energy/utilities, indicating broad applicability and the ability to tailor studies to specific vertical needs, including CX mapping, offer optimization and market sizing.

Analytics Capabilities With a tech stack that includes IBM SPSS and Excel, Enov demonstrates strong quantitative analysis and statistical modeling capabilities to produce actionable insights, segmentation, forecasting and performance dashboards for ongoing decision making.

Flexible Engagement As a mid-sized firm, Enov can provide agile, fast-turnaround research and scalable team support, making it suitable for pilots, rapid CX assessments, and retainer-based programs that grow with client needs.

Growth Partnership Enov's mission to put customers at the heart of decisions aligns with opportunities to act as a strategic CX and market intelligence partner, offering services such as customer feedback programs, personas, competitive benchmarking and marketing optimization to drive better product-market fit.