Insights

Market Leadership Emerge Queue is the exclusive provider and market leader in South Africa for Qmatic Customer Experience solutions, positioning it as a critical partner for businesses aiming to enhance customer journey management within the region.

Growth Potential With a revenue range of 1 to 10 million dollars and a specialized focus on CEM solutions, Emerge Queue is well-positioned to expand its client base among mid-sized companies seeking to improve customer engagement and streamline operational processes.

Strategic Partnership As a Qmatic Premier Partner, Emerge Queue offers access to cutting-edge customer experience technology, enabling resellers and integrators to deliver premium solutions to clients across South Africa and Africa, creating cross-selling and renewal opportunities.

Customer Experience Focus The company’s emphasis on managing entire customer journeys presents an opportunity to target organizations looking to differentiate their service offerings through seamless digital and face-to-face engagement platforms.

Technology Infrastructure Emerge Queue leverages a robust global CEM platform used by over a quarter of the world’s population annually, indicating a scalable solution with potential for upselling to larger enterprises seeking to optimize customer interactions.

Similar companies to Emerge Queue

Emerge Queue Tech Stack

Media & News

Emerge Queue's Email Address Formats

Emerge Queue uses at least 1 format(s):
Emerge Queue Email FormatsExamplePercentage
First@emergequeue.comJohn@emergequeue.com
50%
First@emergequeue.comJohn@emergequeue.com
50%

Frequently Asked Questions

Where is Emerge Queue's headquarters located?

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Emerge Queue's main headquarters is located at Stellenbosch, Western Cape South Africa. The company has employees across 1 continents, including Africa.

What is Emerge Queue's official website and social media links?

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Emerge Queue's official website is emergequeue.com and has social profiles on LinkedIn.

What is Emerge Queue's NAICS code?

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Emerge Queue's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Emerge Queue have currently?

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As of February 2026, Emerge Queue has approximately 12 employees across 1 continents, including Africa. Key team members include Managing Director: E. S.Financial Director: K. S.Technical Support Specialist: M. M.. Explore Emerge Queue's employee directory with LeadIQ.

What industry does Emerge Queue belong to?

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Emerge Queue operates in the IT Services and IT Consulting industry.

What is Emerge Queue's email format?

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Emerge Queue's email format typically follows the pattern of First@emergequeue.com. Find more Emerge Queue email formats with LeadIQ.

When was Emerge Queue founded?

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Emerge Queue was founded in 2009.

Emerge Queue

IT Services and IT ConsultingWestern Cape, South Africa11-50 Employees

Emerge Queue is the sole provider of Qmatic AB (Sweden) Customer Experience solutions in South Africa and  other African countries. We are a Qmatic Premier Partner and the market leader in South Africa.

 
Qmatic is the world leader in managing customer journeys through specialised Customer Experience Management (CEM) solutions. Qmatic helps clients engage and interact with their customers from the very first touch point. They gather information around the customer journey and help create brand value from improved customer experiences. By creating a seamless customer journey from online channels through to face-to-face meetings, Qmatic enhances the customer experience and strengthens their clients’ brands.
 
It’s estimated that more than a quarter of the world’s population pass through a Qmatic system every year, enabled through a partner network in 120 countries that use our wide variety of Customer Experience Management (CEM) solutions.

Section iconCompany Overview

Headquarters
Stellenbosch, Western Cape South Africa
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2009
Employees
11-50

Section iconMedia & News

Section iconFunding & Financials

  • $1M$10M

    Emerge Queue's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    Emerge Queue's revenue is estimated to be in the range of $1M$10M

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