Digital Modernization Current tech stack appears legacy-driven with DreamWeaver, jQuery, Apache, and basic social integration. A modernization push could upgrade the website to a modern CMS, improve accessibility and mobile responsiveness, and add secure online forms for services such as health assessments and appointment requests, along with ongoing maintenance and support options.

Health Data Analytics Existing health assessments and reports indicate a need for data-driven public health communications. A data analytics layer could provide dashboards, reporting, and secure data sharing with state partners, improving visibility into disease trends and program impact while meeting privacy requirements.

Engagement Outreach Having launched a vaccine signup call center, there is opportunity to expand community outreach using a CRM, multi-channel messaging, and appointment scheduling integrations. A managed outreach solution could improve enrollment, reminders, and program turnaround, leveraging affordable channels for a small department.

Mental Health Tech Mental health services can be expanded through a HIPAA-compliant telehealth platform, patient portal integration, and streamlined scheduling. Provide a cost-conscious telehealth solution tailored for small teams to extend reach, reduce in-person barriers, and support wellness programs.

Security Compliance With a small team and public sector operations, a security and compliance uplift is prudent. Propose a security assessment, vulnerability management, policy development, and training, plus compliant hosting options from SOC 2 compliant providers to protect patient information and meet regulatory requirements.