Niche Utility Target Elk River Public Utility Dist with scalable cloud and security solutions tailored for small utilities, highlighting cost efficiency and reliability as they operate with a lean team.
Cloud Adoption Leverage their tech stack (AWS, Nginx, Modernizr, Microsoft 365) to propose managed cloud hosting, content delivery optimization, and collaborative productivity enhancements that fit a small workforce.
Customer Experience Offer Re:amaze or similar customer support platforms optimized for resident inquiries, outage communications, and ticketing to improve service responsiveness and transparency.
Security & Compliance Emphasize security posture improvements (HSTS, web server hardening, monitoring) and compliance enablement for a regulated utility environment, reducing risk with minimal internal effort.
Growth Readiness Position scalable IT and data solutions aligned with a $1M-$10M revenue profile and a small team to support future expansion, grid modernization, and potential partnerships in the region.