Insights

Darkstore Advantage Smiles Market darkstore is designed to improve product availability and delivery reliability for a broader assortment. This creates opportunities to partner with brands and retailers to stock inventory in the darkstore and accelerate shelf-to-door fulfillment. Sales teams can propose promotional placements and priority listings tied to the darkstore network to boost baskets.

Strategic Ownership ElGrocer is fully owned by Etisalat Group since 2021, unlocking potential for co marketing and cross selling with a large telecom and digital services ecosystem. This ownership can enable enterprise deals, bundled offers for telecom subscribers, and joint marketing campaigns with retailers to reach a wide audience.

Regional Growth With presence across the UAE seven emirates, elGrocer demonstrates a broad logistics and retailer network. The opportunity exists to onboard additional retailers and expand product breadth, while exploring regional pilots or co branded promotions to deepen engagement and loyalty in key markets.

Tech Data Stack Technical sophistication with Elasticsearch, TypeScript and cloud hosting supports data driven growth. There is potential to monetize data through analytics dashboards, demand forecasting, inventory optimization, and seamless retailer onboarding via APIs to improve stock availability and delivery performance.

Growth Partnerships The company has shown openness to partnerships and strategic investments in the regional tech and media ecosystem. This creates a pathway for joint marketing campaigns, influencer and loyalty programs, and white label delivery or platform integration deals to accelerate customer acquisition and basket size.

elGrocer by Smiles - Online Grocery Delivery Tech Stack

elGrocer by Smiles - Online Grocery Delivery uses 8 technology products and services including SAP, Microsoft PowerPoint, Amazon Simple Email Service, and more. Explore elGrocer by Smiles - Online Grocery Delivery's tech stack below.

  • SAP
    Customer Relationship Management
  • Microsoft PowerPoint
    Editors
  • Amazon Simple Email Service
    Email
  • Oracle
    Enterprise
  • Microsoft Office
    Office Suites
  • Google Tag Manager
    Tag Management
  • Express
    Web Frameworks
  • Laravel
    Web Frameworks

Media & News

elGrocer by Smiles - Online Grocery Delivery's Email Address Formats

elGrocer by Smiles - Online Grocery Delivery uses at least 1 format(s):
elGrocer by Smiles - Online Grocery Delivery Email FormatsExamplePercentage
First@elgrocer.comJohn@elgrocer.com
84%
First.Last@elgrocer.comJohn.Doe@elgrocer.com
13%
Last@elgrocer.comDoe@elgrocer.com
3%

Frequently Asked Questions

What is elGrocer by Smiles - Online Grocery Delivery's official website and social media links?

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elGrocer by Smiles - Online Grocery Delivery's official website is elgrocer.com and has social profiles on LinkedInCrunchbase.

What is elGrocer by Smiles - Online Grocery Delivery's SIC code NAICS code?

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elGrocer by Smiles - Online Grocery Delivery's SIC code is 5141 - Groceries, General Line NAICS code is 44511 - Supermarkets and Other Grocery (except Convenience) Stores.

How many employees does elGrocer by Smiles - Online Grocery Delivery have currently?

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As of July 2026, elGrocer by Smiles - Online Grocery Delivery has approximately 241 employees across 4 continents, including AsiaAfricaNorth America. Key team members include Ceo: R. H.Chief Accountant: M. H.Head Of Engineering: K. H.. Explore elGrocer by Smiles - Online Grocery Delivery's employee directory with LeadIQ.

What industry does elGrocer by Smiles - Online Grocery Delivery belong to?

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elGrocer by Smiles - Online Grocery Delivery operates in the Retail Groceries industry.

What technology does elGrocer by Smiles - Online Grocery Delivery use?

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elGrocer by Smiles - Online Grocery Delivery's tech stack includes SAPMicrosoft PowerPointAmazon Simple Email ServiceOracleMicrosoft OfficeGoogle Tag ManagerExpressLaravel.

What is elGrocer by Smiles - Online Grocery Delivery's email format?

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elGrocer by Smiles - Online Grocery Delivery's email format typically follows the pattern of First@elgrocer.com. Find more elGrocer by Smiles - Online Grocery Delivery email formats with LeadIQ.

How much funding has elGrocer by Smiles - Online Grocery Delivery raised to date?

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As of July 2026, elGrocer by Smiles - Online Grocery Delivery has raised $1.1M in funding. The last funding round occurred on May 01, 2019.

When was elGrocer by Smiles - Online Grocery Delivery founded?

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elGrocer by Smiles - Online Grocery Delivery was founded in 2015.
elGrocer by Smiles - Online Grocery Delivery logo

elGrocer by Smiles - Online Grocery Delivery

Retail GroceriesDubayy, United Arab Emirates201-500 Employees

elGrocer operates an online grocery delivery platform in the United Arab Emirates, enabling customers to order supermarket and specialty groceries from local stores through a mobile app. The service spans the seven emirates, and in-app prices reflect the prices in-store, with delivery typically within one to two hours. The company is based in Dubai, United Arab Emirates. 

As a player in the online grocery retail space, elGrocer connects shoppers with a network of stores to provide convenient access to a wide range of goods. In May 2024, the company launched Smiles Market, a darkstore operation designed to improve product availability.

Section iconCompany Overview

SIC Code
5141 - Groceries, General Line
NAICS Code
44511 - Supermarkets and Other Grocery (except Convenience) Stores
Founded
2015
Employees
201-500

Section iconFunding & Financials

  • $1.1M

    elGrocer by Smiles - Online Grocery Delivery has raised a total of $1.1M of funding over 5 rounds. Their latest funding round was raised on May 01, 2019as a grant.

  • $1M

    elGrocer by Smiles - Online Grocery Delivery's revenue is estimated to be in the range of $1M

Section iconFunding & Financials

  • $1.1M

    elGrocer by Smiles - Online Grocery Delivery has raised a total of $1.1M of funding over 5 rounds. Their latest funding round was raised on May 01, 2019as a grant.

  • $1M

    elGrocer by Smiles - Online Grocery Delivery's revenue is estimated to be in the range of $1M

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