Billing modernization The district recently launched a new customer billing portal (June 9, 2025), indicating openness to digital customer experience improvements and potential for upselling billing analytics, automated notifications, and additional e-services.

Digital ecosystem Existing tech stack includes Open Graph, oEmbed, Shopify, Microsoft 365, Font Awesome, Yoast SEO, YouTube, and Piwik PRO Core, suggesting opportunities to offer analytics, security hardening, content optimization, and seamless integrations with user portals and content marketing.

Rising service base Serves 20,000 customers and over 60,000 residents with capacity to treat 11 million gallons per day, presenting cross-sell opportunities in smart metering, remote monitoring, and efficiency-enhancing solutions to manage growing demand and regulatory reporting.

Sustainability touchpoint As a wastewater utility, there is a potential to propose energy optimization, monitoring, and data analytics services to improve treatment efficiency, reduce environmental impact, and support EPA permitting and reporting requirements.

Public funding readiness Revenue range ($50M–$100M) and independent municipal status indicate potential for long-term contracting, grant-aligned technology deployments, and consulting services around utility modernization, cybersecurity, and compliance.