Disabled Veteran Solutions

Consumer ServicesPennsylvania, United States51-200 Employees

Disabled Veteran Solutions is a service-disabled veteran-owned small business that operates a call center and provides business process outsourcing services across the contact center spectrum. Its offerings include turnkey front and back room operations, IVR development and hosting, and management or HR/PEO services, aimed at delivering practical support for client contact ecosystems. The company positions itself to serve organizations requiring supplier diversity credits for bids, while also appealing to entities that wish to support veteran organizations and military families, through enterprise-level qualifications and outcomes. Based in Erie, Pennsylvania, the organization emphasizes employment opportunities for veterans and military families, and it serves a broad range of clients within the consumer services space. As a nonprofit-aligned yet for-profit service provider, DVS operates within the broader contact center and BPO industry, leveraging its SDVOSB status to address supplier diversity requirements and veteran-focused workforce initiatives.

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