Strong Industry Reputation As an IBM Premier Business Partner recognized with the Top Partner Award in 2008, Direct Systems Support has established itself as a trusted provider of high-quality IT solutions, indicating a potential for clients seeking reliable innovation-driven hardware and software services.

Focused Technology Stack Utilizing advanced IBM server, storage, and software technologies suggests opportunities for upselling complementary IBM products and services to existing clients seeking scalable and efficient IT infrastructure expansion.

Growing Customer Base With between 51 and 200 employees, the company serves mid-sized businesses that may require tailored hardware and support solutions, offering sales prospects for expanding product lines, including hardware upgrades and integrated software solutions.

Partnership Leverage Being part of IBM’s extensive partner ecosystem positions Direct Systems Support to access co-marketing and joint sales initiatives, enhancing outreach to enterprise clients who value certified IT hardware specialists.

Market Positioning Competing with large IT service firms like IBM and Accenture indicates opportunities to differentiate through specialized hardware offerings and personalized support services, appealing to clients seeking reliable hardware infrastructure providers.