Cross-border Logistics The Detroit-Windsor Tunnel serves as a key cross-border passage for commuters and goods, presenting an opportunity to offer enhanced border management, real-time scheduling, and secure document workflows to streamline traffic flow and cargo movements.

Tech Integration Current tech stack includes Oracle Cloud, NetSuite, WordPress, DocuSign and email protection; potential to upsell ERP, CRM, e-signature, and cybersecurity solutions to improve operations, compliance, and customer experience.

Moderate Scale With a small team size (11-50 employees) and revenue in the tens of millions, there is room to propose scalable, cost-effective tech and service packages tailored to mid-market travel and transport infrastructure.

Emergency Readiness Their involvement in Annual Emergency Response Exercises indicates a need for disaster recovery, incident management, and interagency coordination tools that can be offered as managed services or training platforms.

Digital Presence The use of WordPress and WooCommerce suggests opportunities for website optimization, secure online tolling, digital payments, and customer self-service enhancements that improve throughput and user satisfaction.