Strategic partnerships Delivery Solutions is a UPS company with an expanding ecosystem of delivery providers and shipping carriers, including Roadie, Uber, DoorDash, Postmates, Shipt, UPS, USPS, and FedEx. This positions the company to cross-sell by offering integrated last-mile solutions to retailers already using UPS while highlighting opportunities with other fulfillment networks.

Shopify and Salesforce Recent integrations with Shopify and Salesforce indicate a move to broaden platform reach for smaller retailers. Sales opportunities exist in offering seamless omnichannel shipping, same-day delivery, curbside, and in-store pickup capabilities to Shopify and Salesforce customers seeking competitive delivery experiences.

Address confidence Launch of the Address Confidence Score enhances delivery assurance and reduces failed deliveries. This provides a compelling upsell to retailers grappling with address accuracy and high return rates, suggesting a product-led cross-sell or add-on for existing eCommerce platforms.

Global expansion International growth, including the UK and Northern Europe expansion via partnerships like Stuart, opens doors for global retailers seeking standardized omnichannel delivery experiences. This creates opportunities to target retailers with international eCommerce operations and cross-border logistics needs.

Enterprise credibility Being a certified Great Place To Work and a high-profile UPS subsidiary with a revenue footprint in the tens of millions signals reliability and scale. This can be leveraged in outbound messaging to target mid-market and enterprise retailers seeking proven, scalable delivery orchestration and post-purchase experiences.