D2 Worldwide
Market ResearchSouth Dakota, United States11-50 Employees
Based in North Sioux City, South Dakota, D2 Worldwide operates in the market research field with a focus on improving customer experience. The firm organizes its work around three core areas: customer communications, data analysis, and user experience research. In customer communications, it helps craft clear, customer-facing narratives for products or services and offers related marketing, instructional and training materials, as well as editing and graphic design services tailored to client needs. In data analysis, the company interprets signals from tech support calls, sales, product returns and customer reviews to generate actionable recommendations that help improve a product, service, or business outcomes. In UX, it conducts usability tests, heuristic evaluations, surveys and competitive assessments to illuminate the true customer experience and identify opportunities to increase sales and profitability. The company serves businesses and organizations seeking to improve customer experience and operates with a small to mid-sized team.
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