People Centred CXPartners is a research and design consultancy focused on people-centred services, visions, and organisations, presenting a sales opportunity to offer customer-centric service design, user research, and service blueprinting to clients in both private and public sectors.

Sopra Steria Synergy As part of Sopra Steria, CXPartners could partner for larger digital transformation programs, potentially offering integrated consulting, UX, and service design capabilities to expand deal sizes with Sopra Steria’s enterprise client base.

Growth Potential With 11-50 employees and a recent leadership promotion, there is momentum for scale. This suggests opportunities for targeted engagements as the team grows, including advisory services, staff augmentation, and joint offerings to accelerate project delivery.

Customer Centricity Model CXPartners launched a Customer Centricity Model and researched European brands, signaling a market-ready framework that can be licensed or co-delivered to enterprise clients seeking to improve customer experience through structured methodologies.

Industry Fit Operating in technology, information, and internet with services for both private and public sectors, CXPartners aligns with customers pursuing digital services improvement, UX research, and service optimization—ideal targets include mid-to-large organisations undergoing public-sector digital modernization or customer experience overhauls.