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Insights

Luxury Market Focus CXG specializes in delivering customer experience solutions tailored for premium and luxury brands, making it a strategic partner for high-end brands seeking to enhance their client engagement and brand loyalty within the luxury sector.

Global Presence With 12 offices across 70 countries and a team of over 200 professionals, CXG offers extensive geographic reach and local market expertise, presenting opportunities for multinational clients looking to standardize or localize CX initiatives globally.

Technology Adoption Utilizing advanced tools such as Power BI, MongoDB, and cloud infrastructure, CXG demonstrates a commitment to data-driven insights and innovative technology solutions, which can be leveraged to support digital transformation and data management projects for prospective clients.

Leadership & Growth The recent appointment of Yannick Busson as Chief Data Officer emphasizes CXG's focus on strengthening its data capabilities, indicating potential value for clients seeking expertise in data-driven customer experience strategies.

Revenue Potential With a revenue range of 1 billion to 10 billion dollars, CXG is positioned as a significant player in the CX consulting space, offering robust opportunities for enterprise-level engagements and tailored solutions to large-scale brands.

Similar companies to CXG

CXG Tech Stack

CXG uses 8 technology products and services including AOL, Power BI, Cloudflare, and more. Explore CXG's tech stack below.

  • AOL
    Affiliate Advertising Networks
  • Power BI
    Business Intelligence
  • Cloudflare
    Content Management System
  • MongoDB
    Database
  • jQuery
    Javascript Libraries
  • Goober
    Javascript Libraries
  • HSTS
    Security
  • WeChat
    Social Media Marketing Software

CXG's Email Address Formats

CXG uses at least 2 format(s):
CXG Email FormatsExamplePercentage
First.Last@customerexperiencegroup.comJohn.Doe@customerexperiencegroup.com
90%
LF@customerexperiencegroup.comDJ@customerexperiencegroup.com
7%
F.Last@customerexperiencegroup.comJ.Doe@customerexperiencegroup.com
3%
First.Last@cxg.comJohn.Doe@cxg.com
50%
First.Last@cxg.comJohn.Doe@cxg.com
25%
First.Last@cxg.comJohn.Doe@cxg.com
25%

Frequently Asked Questions

Where is CXG's headquarters located?

Minus sign iconPlus sign iconCXG's main headquarters is located at 1507 Barsha Heights Dubai, Dubai 390465 United Arab Emirates. The company has employees across 6 continents, including AsiaEuropeNorth America.

What is CXG's stock symbol?

Minus sign iconPlus sign iconCXG is a publicly traded company; the company's stock symbol is FCXG.

What is CXG's official website and social media links?

Minus sign iconPlus sign iconCXG's official website is cxg.com and has social profiles on LinkedIn.

What is CXG's NAICS code?

Minus sign iconPlus sign iconCXG's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does CXG have currently?

Minus sign iconPlus sign iconAs of March 2026, CXG has approximately 742 employees across 6 continents, including AsiaEuropeNorth America. Key team members include Chief Executive Officer - Cxg: C. C.Chief Marketing Officer & Board Member: J. A. J.Chief Customer Officer: T. F.. Explore CXG's employee directory with LeadIQ.

What industry does CXG belong to?

Minus sign iconPlus sign iconCXG operates in the Business Consulting and Services industry.

What technology does CXG use?

Minus sign iconPlus sign iconCXG's tech stack includes AOLPower BICloudflareMongoDBjQueryGooberHSTSWeChat.

What is CXG's email format?

Minus sign iconPlus sign iconCXG's email format typically follows the pattern of First.Last@customerexperiencegroup.com. Find more CXG email formats with LeadIQ.

When was CXG founded?

Minus sign iconPlus sign iconCXG was founded in 2006.

CXG

Business Consulting and ServicesDubai, United Arab Emirates501-1000 Employees

CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. 
 
Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. 

At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.

Section iconCompany Overview

Headquarters
1507 Barsha Heights Dubai, Dubai 390465 United Arab Emirates
Website
cxg.com
Stock Symbol
FCXG
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2006
Employees
501-1000

Section iconMedia & News

Section iconFunding & Financials

  • $1B$10B

    CXG's revenue is estimated to be in the range of $1B$10B

Section iconFunding & Financials

  • $1B$10B

    CXG's revenue is estimated to be in the range of $1B$10B

Company Leadership

  • Stylized image of a person
    C. C.
    Chief Executive Officer - Cxg
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    Mobile Phone
  • Stylized image of a person
    J. A. J.
    Chief Marketing Officer & Board Member
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    Mobile Phone
  • Stylized image of a person
    T. F.
    Chief Customer Officer
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    Mobile Phone
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    A. K.
    Chief People Officer
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    Mobile Phone
  • Stylized image of a person
    Y. B.
    Chief Data Officer
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    Mobile Phone

Employee Directory

  • Stylized image of a person
    A. K.
    Global Chief Technology Officer
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    Mobile Phone
  • Stylized image of a person
    Y. B.
    Chief Data Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    D. M.
    Group Cfo
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    Mobile Phone
  • Stylized image of a person
    A. T.
    Regional Vice President - Meai
    Phone icon
    Mobile Phone
  • Stylized image of a person
    I. D.
    Executive Vice President
    Phone icon
    Mobile Phone

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