Custom Promotional Communications (CPC) Employee Directory
Outsourcing and Offshoring ConsultingCalifornia, United States2-10 Employees
Custom Promotional Communications (CPC) operates in the outsourcing and offshoring consulting space with a focus on managing the customer experience for its clients. The company provides a full range of outsourced contact services, including staffed live chat, text messaging (automated and peer-to-peer), inbound and outbound phone support, social media coverage, enhanced toll-free and local numbers, and automated or personalized notification calls, alongside AI/chat bots and customized IVR. It also supports internal centers with assessment tools, Inside Sales Certification processes, a financial wellness/earned wage access app for employees, and a cloud-based omnichannel contact platform. CPC was founded in 2002 and is based in Los Angeles. It maintains a presence in additional markets, including Philadelphia and Washington, DC.