Insights

Focus on Customer Success CSM Practice specializes in improving Net Revenue Retention for companies struggling with customer engagement and loyalty, making it an attractive partner for organizations aiming to enhance customer lifetime value.

Medium Business Niche With a revenue range of 1M to 10M and a small to mid-sized employee base, CSM Practice primarily targets growing, mid-market companies seeking scalable customer success solutions.

Expanding Certification Market The company's recent launch of a customer success management certification program indicates an expanding market for professional training, offering opportunities for partnerships or licensing of educational content.

Technological Integration Utilizing a diverse tech stack including Zendesk Chat, HubSpot, and Cloudflare Bot Management presents opportunities to offer integrated solutions or upsell advanced customer service and engagement tools.

Competitive Positioning Operating among similar SaaS and consulting firms with a focus on customer success strategies, there is potential to differentiate through tailored offerings or joint ventures aimed at improving customer retention metrics for prospective clients.

Similar companies to CSM Practice

CSM Practice Tech Stack

CSM Practice uses 8 technology products and services including MySQL, Webpack, jQuery Modal, and more. Explore CSM Practice's tech stack below.

MySQL
Database
Webpack
Development
jQuery Modal
Javascript Libraries
Zendesk Chat
Live Chat
Slider Revolution
Miscellaneous
Cloudflare Bot Management
Security
WP-PageNavi
Web Platform Extensions
Apache HTTP Server
Web Servers

Media & News

CSM Practice, Inc. launched certification program for customer success managers on Jun 13th '16.
CSM Practice, the premier consulting firm specializing in the strategic development of customer success methodologies, announced that it is launching certification program for customer success managers, beginning the week of June 13.
Jun 16, 2016 | www.prweb.com

CSM Practice's Email Address Formats

CSM Practice uses at least 1 format(s):

CSM Practice Email Formats	Example	Percentage
First@csmpractice.com	John@csmpractice.com	82%
First.Last@csmpractice.com	John.Doe@csmpractice.com	12%
FL@csmpractice.com	JD@csmpractice.com	6%

Frequently Asked Questions

Where is CSM Practice's headquarters located?

CSM Practice's main headquarters is located at 10983 North Wolfe Road Cupertino, California 95014 United States. The company has employees across 2 continents, including AsiaNorth America.

What is CSM Practice's phone number?

You can contact CSM Practice's main corporate office by phone at

+1-408-663-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is CSM Practice's official website and social media links?

CSM Practice's official website is csmpractice.com and has social profiles on LinkedIn.

What is CSM Practice's NAICS code?

CSM Practice's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does CSM Practice have currently?

As of June 2026, CSM Practice has approximately 18 employees across 2 continents, including AsiaNorth America. Key team members include Director Of New Sales And Business Development, Consultant: L. W.Marketing Manager: R. S.Member Of The Board Of Advisors: C. S.. Explore CSM Practice's employee directory with LeadIQ.

What industry does CSM Practice belong to?

CSM Practice operates in the Business Consulting and Services industry.

What technology does CSM Practice use?

CSM Practice's tech stack includes MySQLWebpackjQuery ModalZendesk ChatSlider RevolutionCloudflare Bot ManagementWP-PageNaviApache HTTP Server.

What is CSM Practice's email format?

CSM Practice's email format typically follows the pattern of First@csmpractice.com. Find more CSM Practice email formats with LeadIQ.

When was CSM Practice founded?

CSM Practice was founded in 2014.

CSM Practice

Q: What is CSM Practice's official website and social media links?

CSM Practice's official website is csmpractice.com. CSM Practice has social profiles on LinkedIn.

Q: How many employees does CSM Practice have currently?

CSM Practice has approximately 18 employees.

Q: What technology does CSM Practice use?

CSM Practice's tech stack includes Apache, Module Federation, WP Rocket, Font Awesome, jsDelivr.

Q: What is CSM Practice's NAICS code?

CSM Practice's NAICS code is 5416 (Management, Scientific, and Technical Consulting Services).

Business Consulting and ServicesCalifornia, United States11-50 Employees

Suboptimal Net Revenue Retention (NRR) rate hinders companies' competitiveness in their market and impedes their growth objectives, limiting their potential for success. At CSM Practice, we empower companies who are grappling with proving customer value and are facing challenges engaging their customers in a scalable manner, by offering a highly effective and scalable customer success strategy. Our comprehensive approach accelerates their ability to achieve exceptional net retention rates, ensuring improvements in customer loyalty and satisfaction.

Company Overview

Headquarters: 10983 North Wolfe Road Cupertino, California 95014 United States
Phone number: +1-408-663-****
Website: csmpractice.com
NAICS Code: 5416 - Management, Scientific, and Technical Consulting Services
Founded: 2014
Employees: 11-50