Creditors Bureau Associates

Financial ServicesGeorgia, United States11-50 Employees

Creditors Bureau Associates is a small- to mid-sized financial services firm based in Macon, Georgia. It provides accounts receivable collection services, with staff trained across the collection industry to balance professionalism with effective collection. The company emphasizes an empathetic but diligent approach, pursuing payment in full when possible and offering equitable payment plans when needed, and it is BBB-accredited with an A+ rating.

From the outset, CBA collaborates with client businesses to establish accountability from the consumer back to the organization, positioning its core competency as creating consumer accountability. Value is delivered both in tangible form, such as monthly remittances and statements sent to clients, and in intangible form through greater consumer accountability that can reduce future delinquencies. To support efficiency and regulatory compliance, CBA invests in technology while ensuring adherence to federal and state laws governing collections.

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