Creative Good - customer experience consulting
Technology, Information and InternetUnited States2-10 Employees
Creative Good is a New York City–based technology and information services consultancy focused on shaping customer experiences. Since its founding in 1997 by Mark Hurst, the firm has delivered strategy guidance and services aimed at helping organizations place customers at the center of their operations, with an emphasis on measurable impact for clients. The company offers a mix of consulting projects, publishing, productivity tools, and events, including a conference series that highlights leaders and innovators, as well as speaking engagements for teams and public audiences. Serving organizations in the United States, Creative Good positions itself within the broader technology and internet industry as a niche provider of customer experience expertise rather than a generalized software firm. Recent activity includes recognition for community-oriented work, reflecting its engagement with local initiatives alongside its consulting and knowledge-sharing offerings.