Insights

Growing Market Presence With over 23,000 employees across 46 locations and a client base exceeding 150, Covisian demonstrates a strong international footprint and capacity for large-scale customer experience projects, signaling ample opportunities for enterprise-level service expansion.

Recent Strategic Acquisitions The acquisition of firms like Centrinex and Nexteria, combined with investments in innovative AI-powered platforms such as Smile.CX, positions Covisian to offer advanced, integrated contact center solutions, creating sales potential in sectors requiring high-tech and RPA-driven customer service solutions.

Innovation through Technology Covisianโ€™s launch of the GenAI-enabled CX platform and integration of NLP and RPA tools indicates a focus on state-of-the-art AI innovations, presenting cross-selling opportunities to clients seeking cutting-edge automation and AI-enhanced customer support solutions.

Sector-Specific Expertise The company's experience across diverse sectors such as healthcare, automotive, banking, and energy enables targeted solution proposals for clients in these industries, especially those eager to implement AI-driven customer management and digital transformation technologies.

Leadership and Growth Recent appointments of senior leadership including a new CEO and Chief Revenue Officer reflect a growth-oriented strategic direction, offering opportunities to engage with a company that is actively expanding its market reach and service offerings for enterprise clients.

Covisian Tech Stack

Covisian uses 8 technology products and services including Hotjar, Unity3D, SuiteCRM, and more. Explore Covisian's tech stack below.

  • Hotjar
    Analytics
  • Unity3D
    Audio, Video, Graphics
  • SuiteCRM
    Customer Relationship Management
  • NoSQL
    Database
  • jQuery Migrate
    Javascript Libraries
  • Yoast SEO
    Search Engines
  • VMware
    Virtualisation Software
  • Jetpack
    Web Platform Extensions

Media & News

Covisian's Email Address Formats

Covisian uses at least 1 format(s):
Covisian Email FormatsExamplePercentage
First.Last@covisian.comJohn.Doe@covisian.com
99%
F.Last@covisian.comJ.Doe@covisian.com
1%

Frequently Asked Questions

Where is Covisian's headquarters located?

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Covisian's main headquarters is located at 47 Viaduct Dei Valtorta Milan, Lombardy 20127 Italy. The company has employees across 6 continents, including EuropeSouth AmericaNorth America.

What is Covisian's official website and social media links?

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Covisian's official website is covisian.com and has social profiles on LinkedInCrunchbase.

How much revenue does Covisian generate?

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As of February 2026, Covisian's annual revenue is estimated to be $5B.

What is Covisian's SIC code NAICS code?

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Covisian's SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified NAICS code is 5112 - Software Publishers.

How many employees does Covisian have currently?

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As of February 2026, Covisian has approximately 10K employees across 6 continents, including EuropeSouth AmericaNorth America. Key team members include Chief Executive Officer - Usa: B. M.Cfo: A. S.Chief People & Technology Officer: F. S.. Explore Covisian's employee directory with LeadIQ.

What industry does Covisian belong to?

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Covisian operates in the Software Development industry.

What technology does Covisian use?

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Covisian's tech stack includes HotjarUnity3DSuiteCRMNoSQLjQuery MigrateYoast SEOVMwareJetpack.

What is Covisian's email format?

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Covisian's email format typically follows the pattern of First.Last@covisian.com. Find more Covisian email formats with LeadIQ.

When was Covisian founded?

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Covisian was founded in 1999.

Covisian

Software DevelopmentLombardy, Italy5001-10000 Employees

๐‚๐จ๐ฏ๐ข๐ฌ๐ข๐š๐ง  is a tech company specialized in providing ๐ฉ๐ซ๐จ๐๐ฎ๐œ๐ญ๐ฌ, ๐ฌ๐ž๐ซ๐ฏ๐ข๐œ๐ž๐ฌ and ๐ญ๐ž๐œ๐ก๐ง๐จ๐ฅ๐จ๐ ๐ข๐ž๐ฌ for ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐ž๐—๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž & customer care.

An international group with more than 23,000 employees working in over 46 locations with more than 150 clients.

๐‚๐จ๐ฏ๐ข๐ฌ๐ข๐š๐ง strives to ๐›๐ฎ๐ข๐ฅ๐ ๐š๐ง ๐ž๐š๐ฌ๐ข๐ž๐ซ ๐ฐ๐จ๐ซ๐ฅ๐ by solving the small everyday problems of businesses and consumers through ๐ž๐ฑ๐œ๐ž๐ฅ๐ฅ๐ž๐ง๐ญ ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐ฆ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ ๐ฌ๐ž๐ซ๐ฏ๐ข๐œ๐ž๐ฌ.

The essence of ๐‚๐จ๐ฏ๐ข๐ฌ๐ข๐š๐ง is contained in three simple words that summarize our corporate philosophy, business approach and operating model. 

๐“๐„๐‚๐‡ as the continuous drive to innovate, research, develop and create value for the market.

๐๐„๐Ž๐๐‹๐„ at the heart of every business. Because Covisian takes care of all the people it comes into contact with: employees, customers and clients.

๐’๐Œ๐ˆ๐‹๐„๐’ as the result of the experience that creates the interaction between people and technology. 

"๐‘พ๐’† ๐’‚๐’“๐’† ๐’„๐’“๐’‚๐’›๐’š ๐’‚๐’ƒ๐’๐’–๐’• ๐’•๐’†๐’„๐’‰๐’๐’๐’๐’๐’ˆ๐’š.
๐‘พ๐’† ๐’‚๐’“๐’† ๐’Š๐’ ๐’๐’๐’—๐’† ๐’˜๐’Š๐’•๐’‰ ๐’‘๐’†๐’๐’‘๐’๐’†.
๐‘พ๐’† ๐’‚๐’“๐’† ๐’…๐’Š๐’”๐’‘๐’†๐’๐’”๐’†๐’“๐’” ๐’๐’‡ ๐’”๐’Ž๐’Š๐’๐’†๐’”."

๐‚๐จ๐ฏ๐ข๐ฌ๐ข๐š๐ง offers high value-added services to clients who require a dynamic, concrete and result-oriented approach to customer management. Starting with the analysis of needs, Covisian identifies solutions in a broad and growing offering:

โ—พ๏ธ Omnichannel customer services
โ—พ๏ธ Business development & sales
โ—พ๏ธ Help desk and digital tutoring
โ—พ๏ธ Credit management & litigations

Our services allow you to ๐œ๐ซ๐ž๐š๐ญ๐ž ๐š ๐๐ข๐ซ๐ž๐œ๐ญ ๐ซ๐ž๐ฅ๐š๐ญ๐ข๐จ๐ง๐ฌ๐ก๐ข๐ฉ ๐ฐ๐ข๐ญ๐ก ๐ฒ๐จ๐ฎ๐ซ ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐ฌ and easily ๐ฌ๐จ๐ฅ๐ฏ๐ž ๐ญ๐ก๐ž๐ข๐ซ ๐ฉ๐ซ๐จ๐›๐ฅ๐ž๐ฆ๐ฌ.

Section iconCompany Overview

Headquarters
47 Viaduct Dei Valtorta Milan, Lombardy 20127 Italy
SIC Code
7299 - Miscellaneous Personal Services, Not Elsewhere Classified
NAICS Code
5112 - Software Publishers
Founded
1999
Employees
5001-10000

Section iconFunding & Financials

  • $100M$250M

    Covisian's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    Covisian's revenue is estimated to be in the range of $100M$250M

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