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Insights

Global reach ContactPoint 360 operates across 11 countries with 12 delivery centers and 31+ languages, enabling multi-regional support and nearshore, onshore, and offshore scalability to meet Fortune 500 and high-growth brands’ CX needs.

AI driven CX The company emphasizes AI-powered CX combined with human-led empathy and a unified global CX ecosystem, presenting a strong value proposition for clients seeking efficiency, personalization, and measurable ROI in customer interactions.

Growth oriented Positioned as a growth partner rather than a traditional outsourcer, offering services that turn CX into revenue drivers, with omnichannel solutions and journey optimization to boost conversions and sales performance.

Awards and trust A robust awards and certification profile including Great Place to Work, AI excellence recognitions, and industry awards, which can support sales pitches around culture, quality, and reliability to enterprise buyers.

Financial and scale signals Revenue range of $25M-$50M and a demonstrated ability to expand offices (for example to El Salvador) and launch unified CX ecosystems, signaling capacity for larger deployments, longer-term contracts, and global expansion opportunities.

Similar companies to ContactPoint 360

ContactPoint 360 Tech Stack

ContactPoint 360 uses 8 technology products and services including AdRoll, HubSpot Analytics, Microsoft Clarity, and more. Explore ContactPoint 360's tech stack below.

Media & News

ContactPoint 360's Email Address Formats

ContactPoint 360 uses at least 4 email formats:
ContactPoint 360 Email FormatsExamplePercentage
First.Last@contactpoint360.comJohn.Doe@contactpoint360.com
81%
FirstL@contactpoint360.comJohnD@contactpoint360.com
11%
F.Last@contactpoint360.comJ.Doe@contactpoint360.com
6%
Last.First@contactpoint360.comDoe.John@contactpoint360.com
2%

Frequently Asked Questions

What is ContactPoint 360's official website and social media links?

Minus sign iconPlus sign iconContactPoint 360's official website is contactpoint360.com and has social profiles on LinkedIn.

How much revenue does ContactPoint 360 generate?

Minus sign iconPlus sign icon As of August 2026, ContactPoint 360's annual revenue is estimated to be $25M - $50M.

What is ContactPoint 360's NAICS code?

Minus sign iconPlus sign iconContactPoint 360's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does ContactPoint 360 have currently?

Minus sign iconPlus sign iconAs of August 2026, ContactPoint 360 has approximately 2.4K employees across 6 continents, including North America, Asia and South America. Key team members include Chief Financial Officer: P. R. C., Chief Strategy Officer: T. A. and Vp Of Sales Enablement And Solutions Architect: D. C. Explore ContactPoint 360's employee directory with LeadIQ.

What industry does ContactPoint 360 belong to?

Minus sign iconPlus sign iconContactPoint 360 operates in the Outsourcing and Offshoring Consulting industry.

What technology does ContactPoint 360 use?

Minus sign iconPlus sign iconContactPoint 360's tech stack includes AdRoll, HubSpot Analytics, Microsoft Clarity, Snowplow, Power BI, Amazon Web Services, Salesforce and Microsoft Azure.

What is ContactPoint 360's email format?

Minus sign iconPlus sign iconContactPoint 360's email format typically follows the pattern of First.Last@contactpoint360.com. Find more ContactPoint 360 email formats with LeadIQ.

When was ContactPoint 360 founded?

Minus sign iconPlus sign iconContactPoint 360 was founded in 2007.
ContactPoint 360 logo

ContactPoint 360

Outsourcing and Offshoring ConsultingOntario, Canada1001-5000 Employees

ContactPoint360 operates in the outsourcing and offshoring consulting industry and is based in North York, Ontario, Canada. It employs between 1,001 and 5,000 people. The company provides AI-powered customer experience solutions with a human touch, omnichannel engagement, industry-specific expertise, and scalable delivery teams across nearshore, onshore, and offshore locations. It maintains a global footprint with 12 delivery centers across 11 countries, supporting 31+ languages and operations around the clock. The firm partners with Fortune 500s and high-growth brands and has earned recognitions including a BBB A+ rating and multiple industry awards.

Section iconCompany Overview

Website
contactpoint360.com
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
2007
Employees
1001-5000

Section iconMedia & News

Section iconFunding & Financials

  • $25M - $50M

    ContactPoint 360's revenue is estimated to be in the range of $25M - $50M

Company Leadership

  • Chief Financial Officer at ContactPoint 360
    P. R. C.
    Chief Financial Officer
    Mobile Phone
  • Chief Strategy Officer at ContactPoint 360
    T. A.
    Chief Strategy Officer
    Mobile Phone
  • Vp Of Sales Enablement And Solutions Architect at ContactPoint 360
    D. C.
    Vp Of Sales Enablement And Solutions Architect
    Mobile Phone
  • Vice President Of Sales at ContactPoint 360
    W. O.
    Vice President Of Sales
    Mobile Phone
  • Vice President Operations at ContactPoint 360
    A. R.
    Vice President Operations
    Mobile Phone

Employee Directory

  • Vp/Global Head Of Ai Solutions at ContactPoint 360
    S. A. S.
    Vp/Global Head Of Ai Solutions
    Mobile Phone
  • Vice President Of Sales at ContactPoint 360
    W. O.
    Vice President Of Sales
    Mobile Phone
  • Vice President Operations at ContactPoint 360
    A. R.
    Vice President Operations
    Mobile Phone
  • Vp, Strategic Client Partnerships at ContactPoint 360
    C. B.
    Vp, Strategic Client Partnerships
    Mobile Phone
  • Head Of Finance at ContactPoint 360
    E. A. C.
    Head Of Finance
    Mobile Phone

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