Strong Industry Focus ComAround operates within the IT Services and Consulting industry with a specialized solution in Knowledge Management and Self-Service, making it highly relevant for organizations seeking to improve customer support and reduce operational costs through advanced digital tools.

Recent Acquisition Advantage Being acquired by BMC Software in 2020 positions ComAround as part of a larger enterprise with a strong emphasis on digital transformation solutions, opening opportunities to integrate or upsell knowledge management solutions to BMC’s extensive customer base.

Recognition & Awards Awarded the CUSTOMER Magazine Contact Center Technology Award in 2020 and recognized as a finalist for Microsoft's Partner of the Year, ComAround demonstrates proven industry credibility, which can facilitate trust and sales engagement with potential enterprise customers.

Expanding Market Presence Active partnerships and recent product integrations, particularly with Cherwell Software and Volvo Car Sweden, highlight ComAround’s focus on strategic expansion into enterprise and automotive sectors, which could be potential targets for tailored knowledge management solutions.

Solution Adoption Readiness With a flexible, easy-to-integrate Knowledge Management Software that supports multiple languages and is KCS v6 Verified, ComAround offers scalable solutions suitable for large or multilingual organizations seeking to enhance self-service and AI-driven support systems.