Cohere.io Email Format
Software DevelopmentNew York, United States2-10 Employees
Cohere.io is a New York-based software development company that positions itself as a next-generation customer platform. Its offerings focus on automating conversations and interactions to reduce support costs while improving CSAT scores, by delivering accurate answers to complex questions, enabling instant routing and triage, and enabling proactive issue resolution within existing customer experience stacks. The company targets organizations seeking to enhance customer support efficiency and satisfaction through automated, scalable workflows. Founded in 2020 and operating from New York, Cohere.io occupies a space in the AI-enabled customer service landscape, delivering a platform designed to integrate with existing CX infrastructures and streamline inquiry handling.