CloudEngage

IT Services and IT ConsultingWashington, United States2-10 Employees

CloudEngage is a Spokane, Washington-based IT services and IT consulting company that develops tools to help organizations create and nurture online communities. Its product suite includes Chord Connect for video chat without downloads, Chord Chat for personalized live chat, Chord Communities for on-site engagement, AIM for automated data gathering to support personalization, Personalize for tailored web experiences, and AnswerDash AI for AI-powered self-service. The company focuses on web personalization and engagement, enabling real-time communication, on-site personalization, and self-service support. The organization maintains a web presence at cloudengage.com and has a history of product evolution and strategic activity, including the June 2020 acquisition of AnswerDash and prior releases such as version 5.0 in 2020 and Chord enhancements in 2019. Its technology stack includes AWS, Elementor, WP Engine, Adobe Fonts, Strattic, and advertising/analytics tools such as Reddit Ads and Facebook Pixel, among others.

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