Insights

Smart Meter Solutions City Power actively manages meter readings, adjustments, and customer account finalizations, indicating a significant opportunity to provide advanced metering infrastructure and smart grid solutions that can enhance accuracy, efficiency, and real-time data management.

Customer Service Enhancement With a strong focus on resolving diverse customer queries swiftly across multiple channels, City Power could benefit from innovative CRM platforms, automation tools, or AI-driven support systems to further improve customer satisfaction and reduce operational costs.

Electric Vehicle Expansion The recent launch of electric vehicle charging stations across Johannesburg presents a growing revenue stream for energy providers willing to supply smart, scalable EV charging infrastructure and related energy management services.

Security and Asset Management City Power's efforts in combating cable theft and collaborating with law enforcement highlight a need for integrated security systems, remote monitoring, and asset tracking technologies to safeguard infrastructure and minimize losses.

Financial Recovery Opportunities The company's successful asset recovery operations and handling of unbilled accounts reveal potential for financial management solutions, dispute resolution platforms, and revenue assurance tools that can optimize cash flow and reduce leakages.

Similar companies to City Power

City Power Tech Stack

City Power uses 8 technology products and services including Snowplow, Font Awesome, Google Fonts API, and more. Explore City Power's tech stack below.

  • Snowplow
    Analytics
  • Font Awesome
    Font Scripts
  • Google Fonts API
    Font Scripts
  • Element UI
    Javascript Frameworks
  • TypeScript
    Programming Languages
  • X-XSS-Protection
    Security
  • reCAPTCHA
    Security
  • Bootstrap
    UI Frameworks

Media & News

City Power's Email Address Formats

City Power uses at least 1 format(s):
City Power Email FormatsExamplePercentage
FLast@citypower.co.zaJDoe@citypower.co.za
85%
First.Last@citypower.co.zaJohn.Doe@citypower.co.za
13%
FMiddleLast@citypower.co.zaJMichaelDoe@citypower.co.za
1%
LFirst@citypower.co.zaDJohn@citypower.co.za
1%

Frequently Asked Questions

Where is City Power's headquarters located?

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City Power's main headquarters is located at 40 Heronemere, Boysens Johannesburg, Gauteng 2000, ZA. The company has employees across 6 continents, including AfricaAsiaEurope.

What is City Power's phone number?

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You can contact City Power's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is City Power's official website and social media links?

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City Power's official website is citypower.co.za and has social profiles on LinkedIn.

What is City Power's NAICS code?

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City Power's NAICS code is 335 - Electrical Equipment, Appliance, and Component Manufacturing.

How many employees does City Power have currently?

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As of October 2025, City Power has approximately 1.1K employees across 6 continents, including AfricaAsiaEurope. Key team members include Chief Engineer: Energy Efficiency: I. M.Chief Architect *(acting): J. D.Group Head: M. S. M.. Explore City Power's employee directory with LeadIQ.

What industry does City Power belong to?

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City Power operates in the Appliances, Electrical, and Electronics Manufacturing industry.

What technology does City Power use?

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City Power's tech stack includes SnowplowFont AwesomeGoogle Fonts APIElement UITypeScriptX-XSS-ProtectionreCAPTCHABootstrap.

What is City Power's email format?

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City Power's email format typically follows the pattern of FLast@citypower.co.za. Find more City Power email formats with LeadIQ.
City Power

City Power

Appliances, Electrical, and Electronics ManufacturingSouth Africa1001-5000 Employees

o	All customers are correctly and timely billed.
o	Adjustments correctly calculated and       meter  readings correctly captured.
o	Investigate all unbilled accounts.
o	Ensure the correctness of the tariffs.
o	All miscellaneous charges are raised.
o	Change customer meters on the system.
o	All billing journals are correctly captured
o	Creation of IMs
o	Team Work
o	Obtaining information from internal or external stakeholder’s in-order to do the necessary changes on customer’s account.
o	Adhering to business rules (RASI) and by laws
o	Finalisation of customers’ accounts.
o	Finalization of water meters 
o	Timely resolution of customer queries as per NRS047:
-	Telephonic queries
-	Pega queries
-	Faxed queries
-	Walk – in – customer queries
-	Letter queries
-	E-mail queries
o	Seeing walk-in customers.
o	Team work


o	Submission of Reports:
-	Faulty meters
-	Change meters
-	Meter inspections
-	Wrong readings
-	Number of implausible and outsorts
-	Number of unbilled accounts
-	Account queries, reversals and estimated accounts both system and manual.
-	Number of check readings.
-	Number of memos, adjustments and accounts easy billed.
•	Investigation and finalization of refunds.

Section iconCompany Overview

Headquarters
40 Heronemere, Boysens Johannesburg, Gauteng 2000, ZA
Phone number
NAICS Code
335 - Electrical Equipment, Appliance, and Component Manufacturing
Employees
1001-5000

Section iconFunding & Financials

  • $100M$250M

    City Power's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    City Power's revenue is estimated to be in the range of $100M$250M

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