Citizens Utility Board (Illinois) Email Format

UtilitiesIllinois, United States11-50 Employees

The Citizens Utility Board (CUB) is a nonprofit, nonpartisan consumer watchdog advocating for utility customers in Illinois. Created by the Illinois General Assembly in 1983 and opening in 1984, it has helped residents save more than $20 billion by blocking rate hikes and securing refunds.

Based in Chicago, Illinois, CUB operates within the utilities sector as a statewide advocate focused on protecting customers and guiding them through billing issues. Its services include direct consumer assistance and resources aimed at reducing bills and identifying billing errors. In May 2025, CUB launched an online help center to expand access to its guidance.

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