Care Navigation CHS Healthcare operates as a trusted partner guiding families through securing appropriate care, with extensive NHS, local authority, and system partner collaboration. This positions them well for cross-selling to health and social care organizations seeking discharge planning optimization and care placement support.

Scale & Reach With over 30 years of experience and a nationwide reach, CHS Healthcare has supported more than 45,000 families and partners with more than 4,000 vetted, CQC-accredited care providers. This demonstrates credibility and potential for expanding partnerships with NHS trusts, local authorities, and care networks.

Cost-Free Value Their services are provided at no cost to families, reinforced by a focus on trust, responsiveness, and guidance. This model can be leveraged to position premium support services to hospitals and authorities as a value-add that reduces discharge delays and improves outcomes.

Technology Enablement Adoption of cloud and productivity tools (AWS, Google Cloud, Azure, M365) and privacy/compliance tech (Cookiebot) suggests readiness for digital collaboration, data insights, and potential integration with hospital discharge systems and care coordination platforms.

Measurement Tool The launch of a calculator tool to quantify discharge planning efficiencies signals a capability to quantify ROI for hospital CEOs. This offers a tangible entry point for sales conversations focused on efficiency gains and cost avoidance in care transitions.