Chip Bell Group
Business Consulting and ServicesGeorgia, United States2-10 Employees
The CHIP BELL Group is a confederation of highly experienced consultants who passionately pursue one core vision—to help clients become famous for the kind of service experiences that result in devoted customers. All members of this long term alliance are independent consultants with their own consulting practices. They periodically work together as a high-performance team on selected consulting projects. All share key values: making cutting edge contributions both to the profession and to their clients; practicing the world-class service they encourage their clients to emulate; and, working to leave their clients with the capacity and competence to be more successful. CBG also produces training and delivers programs for all levels of the organization from front line employees to executive leadership. Lead partners have authored several best-selling books on customer loyalty including Take Their Breath Away: How Imaginative Service Created Devoted Customers, Customer Loyalty Guaranteed, Managing Knock Your Socks Off Service, Customers as Partners and their newest book due out in May, Wired and Dangerous: How Customers Have Changed and What to Do About it. See www.wiredanddangersous.com for details. Visit their website at www.chipbellgroup.com for additional information about consulting, keynotes and training.