ChatLabs Email Format
Technology, Information and InternetNew York, United States11-50 Employees
ChatLabs is a New York City, New York-based technology company serving luxury and lifestyle brands, focused on turning social engagement into e-commerce results. Its AI-driven social-commerce approach analyzes user intent and converts social content into interactive, shoppable experiences with real-time optimization to boost conversions and engagement. Its client base includes brands across the LVMH, Kering, and Richemont groups, with reported improvements such as higher ROAS, lower bounce rates, and stronger onsite engagement. The firm has earned recognition in the luxury tech landscape, including the LVMH Innovation Award for Data & AI in 2023 and the Luxury Tech Innovator Award in 2024, and it has pursued collaborations such as a 2023 partnership with Alarice to develop social-commerce insights for China.