Expansion momentum Charleys is actively expanding across the United States with multiple new store openings in 2026, including Maryland, Illinois, Indiana, and Michigan. This growth creates opportunities for sales partnerships, co-branding ventures, and franchise support solutions that can streamline rollout, supply chain, and local marketing programs.

Franchise network With a combined employee base of thousands across 45 states and 15 countries, Charleys relies on a broad franchise ecosystem. This presents a channel for enterprise solutions, operations software, loyalty and CRM integrations, and centralized training platforms to improve consistency and performance across locations.

Community focus Charleys operates Charleys Kids and emphasizes education, mentorship, and food literacy. This opens avenues for partnerships in nonprofit procurement programs, cause-related marketing, sponsorships, and workplace giving platforms that align with their social impact initiatives.

Technology stack Current tools include Microsoft Power Automate, Azure, Smartsheet, monday.com, WordPress, and Mautic. There is appetite for workflow automation, data analytics, franchise site enhancements, and marketing automation integrations that can improve efficiency, franchisee support, and guest experience.

Operational risks and uptime Recent operational issues such as a sewage management incident in a Mall of Victor Valley location highlight risk in mall-based or multi-tenant spaces. This signals a need for facilities management, preventative maintenance solutions, and reliability-focused service agreements that can minimize downtime for high-traffic sites.