Cloud Security The department relies on Amazon Web Services and a public-facing web stack; as a mid-sized municipal agency serving a large daytime population, they likely need scalable cloud security, data protection, disaster recovery, and managed IT services to safeguard records, investigations, and operations.

Trauma Training They launched a trauma-informed investigations training program in 2026, signaling ongoing professional development and a potential need for a scalable LMS, e-learning content, and certification tracking for officers and staff.

Community Outreach Past partnerships with rideshare firms and local businesses indicate budget for community engagement, event coordination, and donor/partner management; they may benefit from a CRM for public partnerships, fundraising, and volunteer management.

Data-Driven With a focus on investigations and existing web-enabled tools, there are opportunities for case management software, evidence and workflow automation, GIS mapping integration, and analytics to improve case throughput and accountability.

Public Sector As West Virginia’s largest municipal police department with moderate revenue, they are a procurement-ready buyer for scalable, cost-effective public safety software and training solutions that align with local processes and timelines.