Award Momentum CH Consulting Group has recently earned Gold and Silver Stevie Awards for Customer Service Innovation and Best Use of Technology in Customer Service, signaling strong market credibility and a proven track record that can open doors with enterprise clients seeking award-winning partners.

AI Readiness Recent partnerships with Cloud Tech Gurus and Vertex C3 to launch an AI readiness assessment demonstrate a strategic emphasis on helping leaders assess technology investments, presenting a clear entry point for selling AI-enabled contact center solutions and transformation programs.

Full Spectrum With a comprehensive suite of contact center consulting services and a flexible engagement model, CHCG can position as a one-stop shop for mid-market to enterprise clients looking to reduce costs, improve efficiency, and enhance customer experience across channels.

Experience Network More than 350 years of combined industry experience and a nationwide team of Customer Experience Consultants offer confidence to buyers seeking deep domain expertise, referenceability, and scalable delivery for large or multi-site programs.

Growth Fit Estimated revenue in the $25M–$50M range places CHCG as a mid-market firm with potential for upsell into larger customer experience and digital transformation initiatives, particularly around technology integration, analytics, and change management.