Insights

Scalable AaaS Certainly offers Agentic as a Service to handle high inbound volumes for enterprises, presenting a scalable automation opportunity to reduce headcount and improve service levels across web chat, Meta, SMS, and email.

Multi-model Flex The platform is built on a flexible multi-model architecture with grounding in the client knowledge base and integration to existing systems, enabling rapid deployment and easy switching between leading LLMs without rebuilding.

Global Brands Trusted by global brands since 2017 and recent recognition as a Breakthrough Performer of the Year, which can be leveraged as a credibility signal in outreach to prospective enterprise customers.

Financial Signals Current revenue below one million with a total funding of five million, indicating a lean growth phase and potential for upsell to larger entities seeking AI-driven customer care at scale.

Strategic Alliances Recent acquisition by Farsoon Technologies and integration with their printer ecosystem suggests collaboration opportunities with manufacturing and hardware-intensive industries that require AI-enabled support and streamlined workflows.

Similar companies to Certainly

Certainly Tech Stack

Certainly uses 8 technology products and services including Google Ads, Docker, Kubernetes, and more. Explore Certainly's tech stack below.

Certainly's Email Address Formats

Certainly uses at least 4 email formats:
Certainly Email FormatsExamplePercentage
Last@certainly.ioDoe@certainly.io
75%
First@certainly.ioJohn@certainly.io
13%
FL@certainly.ioJD@certainly.io
6%
LF@certainly.ioDJ@certainly.io
6%

Frequently Asked Questions

What is Certainly's official website and social media links?

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Certainly's official website is certainly.io and has social profiles on LinkedIn and Crunchbase.

How much revenue does Certainly generate?

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As of October 2026, Certainly's annual revenue is estimated to be <$1M.

What is Certainly's NAICS code?

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Certainly's NAICS code is 5112 - Software Publishers.

How many employees does Certainly have currently?

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As of October 2026, Certainly has approximately 17 employees across 4 continents, including Europe, Asia and Africa. Key team members include Strategic Account Executive (cro Mandate): S. S., Interim Chief Technology Officer: J. M. P. and Community & Strategic Events Manager: J. E. W. Explore Certainly's employee directory with LeadIQ.

What industry does Certainly belong to?

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Certainly operates in the Software Development industry.

What technology does Certainly use?

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Certainly's tech stack includes Google Ads, Docker, Kubernetes, Sketch, Azure DevOps, Zendesk, Twilio and HubSpot.

What is Certainly's email format?

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Certainly's email format typically follows the pattern of Last@certainly.io. Find more Certainly email formats with LeadIQ.

How much funding has Certainly raised to date?

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As of October 2026, Certainly has raised $5.1M in funding. The last funding round occurred on Oct 23, 2020 for $4.7M.

When was Certainly founded?

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Certainly was founded in 2017.
Certainly logo

Certainly

Software DevelopmentHovedstaden, Denmark11-50 Employees

Certainly is a software development company that focuses on generative AI to enhance customer experience. It provides tailor-made solutions for automating customer service interactions. The firm is based in Copenhagen, Hovedstaden, and operates with a small-to-mid-sized team.

Its customers are organizations seeking to improve customer support outcomes through AI-enabled automation. Its work addresses efficiency and consistency in handling service inquiries. In March 2024, the company received the 2024 Breakthrough Performer of the Year award from CinemaCon.

Section iconCompany Overview

NAICS Code
5112 - Software Publishers
Founded
2017
Employees
11-50

Section iconFunding & Financials

  • $5.1M

    Certainly has raised a total of $5.1M of funding over 2 rounds. Their latest funding round was raised on Oct 23, 2020 in the amount of $4.7M as a Seed.

  • <$1M

    Certainly's revenue is estimated to be in the range of <$1M

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