Telehealth Enablement CCC is well positioned to scale telehealth and secure messaging to keep clients connected with counselors during health and safety concerns, following the organization’s ongoing focus on accessible care. A HIPAA compliant platform with video visits scheduling and client portals could reduce no-show rates and extend low-cost services to adults with limited incomes in Lane County.

Volunteer Management With around 80 therapists and 10 interns volunteering, CCC could benefit from software to streamline volunteer recruitment onboarding credentialing scheduling and time tracking, improving utilization of volunteer resources while ensuring compliance and quality of care.

Donor Management As a nonprofit with annual revenue in the 1 to 10 million range, CCC can enhance fundraising and grant programs through a donor CRM analytics campaign automation and grant tracking system to stabilize funding for low-cost counseling and community programs.

Program Delivery CCC operates long-term counseling workshops and parenting groups; investing in a digital learning management or webinar platform would improve program delivery enable remote education track attendance measure outcomes and broaden access for families and adults with limited incomes.

Community Partnerships Leveraging its 37-year community presence in Lane County CCC could expand partnerships with local schools clinics and social services to increase referrals co-create programs and access new funding streams through collaborative initiatives.