Experienced Builder Leverage CHI owner Bill Boan’s 3rd generation homebuilding background to position CHI as the trusted inspector for new construction projects, renovations, and high-end homes in Charlotte, Lake Norman, and Upstate SC.

Regional Focus Target real estate firms, brokers, and mortgage lenders in the Charlotte metro and surrounding areas where CHI already names top industry partners, highlighting faster turnarounds and reliability from an inspector with hands-on construction insight.

Premium Service Pitch Highlight CHI’s woodworking and structural expertise to differentiate from part-time inspectors, appealing to clients who demand thorough evaluations and guidance on critical systems during listings, pre-purchase, and post-purchase stages.

Growth Potential With annual revenue in the mid-range and a lean team, propose scalable service bundles (e.g., package inspections, expedited reports, and add-on warranties) to expand client lifetime value and cross-sell with partner firms.

Digital Enablement Emphasize CHI’s tech-enabled capabilities (WordPress, PayPal, maps, and scheduling) to offer seamless online booking, digital report delivery, and targeted online marketing campaigns to capture more local homeowners and referrals.