Independent ADR CDSS is a nonprofit, independent dispute resolution provider with a long track record since 1983, presenting a stable, unbiased partner for organizations seeking confidential pre-trial settlements and ADR services.

Strong NC Focus As a leading North Carolina dispute resolution provider approved by the NC Dispute Resolution Commission, CDSS has established credibility and regulatory alignment that can be leveraged to win contracts with state and local agencies, courts, and regional businesses.

Training as Upsell CDSS offers extensive mediation trainings and clinics, including 40 and 16 hour programs and specialized court-oriented courses, creating opportunities to cross-sell premium training packages to organizations investing in internal dispute resolution capabilities.

Scale Leverage With a lean team and revenue in the low-to-mid millions, CDSS can pursue scalable partnerships with larger ADR providers or corporations seeking cost-effective, confidential mediation services while maintaining high-quality, personalized delivery.

Digital Presence CDSS utilizes a mix of web and analytics tools and maintains online visibility, suggesting opportunities to collaborate on digital marketing, lead-generation programs, and expanded online training offerings to reach broader audiences.