CannabisBPO Employee Directory
Advertising ServicesGeorgia, United States11-50 Employees
CannabisBPO operates as a specialized contact center provider focused on the cannabis sector, offering 24/7 inbound and outbound support across phone, chat, mail, email, text, and social media for sales, customer service, and technical assistance. Its services are designed to help cannabis businesses grow revenue while maintaining the consistency and integrity of their brands. Programs are tailored to meet the specific needs of each client. The company traces its roots to two sister firms, PharmaCentra LLC and Concentra Solutions INC, combining pharmaceutical BPO experience with quality assurance and coaching for performance and customer experience. It is based in Alpharetta, Georgia, and maintains a small-to-mid-sized team. In 2022, CannabisBPO expanded its advisory resources with the appointment of Dr. Bridget Williams to its advisory board. This trajectory illustrates a focus on industry-relevant expertise and customized client solutions.