Public Safety Leader Brunswick County Emergency Services operates a broad emergency response ecosystem (EMS, 911 communications, fire marshal, emergency management) with recent recognition, suggesting a high priority on reliability, incident data management, and streamlined dispatch—opportunities for integrated, compliance-driven software and data analytics solutions.

Award-Winning Team The C-Shift 911 communications team earned the NENA Communications Team of the Year honor, indicating a strong emphasis on performance, training, and operations optimization—potential for advanced contact center tech, workforce analytics, and SLA-focused services.

Growth and Scale With 11-50 employees and a revenue range of 10M–25M, the agency shows service breadth and potential for scalable IT and cloud-based infrastructure, system integrations, and security enhancements suitable for mid-sized public sector entities.

Tech Stack Fit Current technologies include iCIMS, WordPress, MySQL, PHP, ASP.NET, and PWA capabilities, implying openness to modernization, CRM/HR integration, secure data platforms, and web/mobile UX improvements tailored to public safety workflows.

Public-Facing & Compliance As a county department delivering EMS, 911, and emergency management, there is a continuous need for compliant data governance, incident reporting, and interoperable communications—presenting opportunities for governance tools, interoperability middleware, and training services.