Digital Records Modernization Despite a small team, Brown Creek already engages document-oriented tools (Everlaw) which signals openness to modern records and incident management. There is an opportunity to offer a lightweight, integrated records and incident management platform that fits a .NET tech stack, is quick to deploy, and lowers ongoing maintenance while boosting audit readiness.

Hiring Compliance Enhancement They use E-Verify, indicating a compliance-first approach to hiring. This creates potential to sell end-to-end onboarding and background-check solutions, including I-9/E-Verify integrations and automated, auditable reporting for staff recruitment.

Data Analytics Enablement Piwik usage points to interest in data and performance metrics. Propose a turnkey analytics/BI layer that aggregates safety incidents, staffing levels, training completion, asset usage, and compliance events with role-based dashboards for supervisors.

State Partnership Opportunity As part of NC DPS ecosystem and with a small on-site IT footprint, Brown Creek could be a strong anchor for a state-wide MSP or preferred vendor program delivering scalable, affordable solutions to small facilities, with streamlined procurement and support.

Cloud-Based IT Enablement Low headcount suggests a preference for cloud and managed services to reduce in-house IT burden. Offer a cloud-first package covering hosted records management, incident reporting, backups, patching, and 24/7 monitoring, enabling uptime without expanding staff.