BrightCloud Group - A Gamma Company Email Format

TelecommunicationsEngland, United Kingdom11-50 Employees

BrightCloud Group, based in Leeds, England, operates in the telecommunications sector with a focus on contact centres and omnichannel customer engagement. It specializes in Cisco platforms as an Authorized Technology Partner and collaborates with a broad network of channel and solution partners to deliver solutions rather than selling directly to end users. The company has worked with a range of clients, from large multinational organizations to newer companies, and has previously earned recognition as a Cisco ATP Services Only Partner of the Year in 2016.

Gamma Communications plc acquired BrightCloud Group in July 2024, expanding Gamma's footprint in cloud-based contact centre solutions across Europe. BrightCloud Group positions itself as a provider that enables omnichannel contact centres through partnerships rather than direct-to-end-user sales. Based in Leeds, the firm operates as a small- to mid-sized player within the broader telecommunications services ecosystem.

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