CMS Modernization Fragmented tech stack shows Wix alongside WordPress-ecosystem tooling, which can complicate security and updates. A unified CMS migration to a secure WordPress-based site with modern hosting, optimization, and ADA-compliant forms could improve reliability and citizen experience.

Cybersecurity Readiness Small public sector teams often lack dedicated cybersecurity staff. Offering ongoing security assessments, monitored backups, incident response planning, and staff training can protect sensitive records and ensure compliance with public records laws.

Digital Engagement Existing Gravity Forms usage indicates potential for expanding digital services. Propose additional online forms for FOIA requests and incident reporting, integrated workflows, and accessibility improvements to reduce phone traffic and speed service delivery.

Managed IT Support With limited in-house IT capacity, outsourced managed services could provide cost-effective support for device management, software updates, help desk, and vendor coordination, freeing staff to focus on core policing priorities.

Cost Efficiency Budget-conscious modernization requires clear ROI. Propose a phased modernization plan with predictable pricing, leveraging open-source and scalable cloud hosting to minimize upfront costs while delivering measurable improvements in security, efficiency, and citizen satisfaction.