Acquisition Context Boosourcing was acquired by Fusion Group in April 2022, signaling a strategic expansion and potential cross-sell opportunities with Fusion’s portfolio and clients in the US, Mexico, and the Philippines.

Global Contact Network Operates a worldwide call center network with 24/7 customer service capabilities, creating upsell potential for round-the-clock support contracts and multilingual or time-zone specific service offerings.

AI and QA Edge Leverages artificial intelligence and proprietary QA technology to drive efficiency and quality, presenting opportunities to position Boomsourcing as a premium partner for tech-enabled outsourcing and performance-based pricing models.

Full-Service Outsourcing Offers end-to-end services from inbound/outbound calling to back-office and customer engagement, enabling cross-sell into related BPO verticals such as lead generation, customer acquisition, and CRM-driven programs.

Mid-Market Growth Revenue in the $10–$25 million range with 200–500 employees indicates a scalable platform suitable for mid-market companies seeking scalable CX and outsourcing partnerships, with room to expand into larger deals or add-on services.