BookingBug Email Format

Software DevelopmentEngland, United Kingdom51-200 Employees

BookingBug, a mid-sized software company based in London, England, provides a customer engagement platform that connects online interactions with offline experiences across multiple business lines. The platform offers a unified view of the full customer journey, enabling organizations to manage appointments, events, concierge services, and queuing while supporting improved conversion and customer value. Its client base includes institutions in financial services and retail, with examples such as U.S. Bank, ANZ, John Lewis, and LEGO.

In 2019, BookingBug introduced Adaptable Journeys to enhance the personalization of bookings. This development reflects an ongoing effort to support customer interactions across channels and to optimize the use of resources in delivering higher quality experiences.

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