ESG Selling Point Boldr is the first and largest global B Corp Certified BPO with social and environmental responsibility programs, including wage benchmarking with WageIndicator and collaboration with B Lab. This ESG credibility appeals to buyers with sustainability and ethical sourcing mandates across industries such as technology, e commerce, and financial services.

Global Scale Advantage Boldr operates across five countries with seven city locations and a 1,500 person team delivering services in more than ten languages for over 100 client partners, enabling rapid, compliant global expansion and multilingual support. The Odeko partnership demonstrates proven multi market scaling and measurable improvement in service metrics.

Performance Momentum Recent outcomes show Boldr delivering faster first response times and higher customer satisfaction for Odeko within six months, alongside wage baseline initiatives that reinforce social impact. These results offer a strong ROI narrative for CX and support leaders.

Tech Driven Ops Boldr leverages a modern tech stack including Snowflake, Google Cloud, Microsoft SQL Server and automation tools like Calendly and Chili Piper to enable data driven optimization, analytics and cross system integration. This creates upsell opportunities in analytics, automation consulting and CRM ready back office services.

Growth Ready Partner With revenue in the 10 to 25 million range and a workforce of 501 to 1,000, Boldr presents a scalable outsourcing partner for mid market and enterprise clients seeking ethical operations, global reach and a diverse language footprint across multiple regions.